1. How much does shipping cost?

You can enjoy free shipping on orders over US$79.99 Otherwise, it costs US$7.99. 

2. How long will it take for my order to arrive?

Total delivery time = processing time + shipping time

(not including customs delays, weekends, holidays and any unforeseen circumstances) 

Processing Time: 3 business days

Standard Shipping Time: 5-8 business days

3. How can I track my order?

Once your order is shipped, we will send you an email with the a tracking number and correspond link.If you didn't receive it, you probably listed it as spam. You may also track your order at with the tracking number. Please allow 1-2 business days for tracking information to be available.

6. What if the package doesn’t arrive?

If you don’t get your package 30 days after it was shipped, please contact us at We’ll either resent a new one to you or give you a full refund.

7. Can I cancel or change my order?

If you would like to cancel or make change to your order, please contact us within 24 hours after you made the order. No cancellation or changes could be applied to the order once it goes into preparation for delivery.